¹觻ѹ

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• QMR Network
  
• ǡѺСѹسҾ
  
• ûСѹسҾ¹͡ (.)
  
• ûСѹسҾ Ƿҧ ʡ.
• šôԹҹҹûСѹسҾ
  

觻ѹ¹

• ӹѡҹԷ·Ѿҡ ŧóԷ
• Learning & Sharing ҡ ӹѡҹԷ·Ѿҡ ŧóԷ
  • ¢ ١ ѹ
  • Է¡ šѺԷºԡ
  • سҾͧͧش
  • Presentations ֧㨢ͧѺԡ
    • ҧ֧㹺ԡâͧͧش
    • ҧ֧㨤سҾԡʹ
    • LibQUAL, Balanced Scorecard, Benchmarking ѺûСѹسҾͧش
    • Benchmarking Best Practices Ѻԡâͧͧشش֡
    • ºѴ (Benchmarking) Ѻͧشش֡
    • кسҾͧǡҷء
    • úä§
      • Ҿúä§
  • Presentations èѴä
  • èѴ÷ѾҡùʹѺʹعѧ¹ (2nd version, September 2005)
  • ʶҺѹԷºԡáѺèѴä
    • ͺǤԴзɮաèѴä
    • èѴä˹§ҹҤѰ͡
    • ûءèѴä ѺʶҺѹԷºԡ ŧóԷ
  • Presentations úçҹͧش
    • طúçҹͧش
    • ǪѴҹԡʹͧشʶҺѹش֡
  • úèѴä§ : õԺѵçҹسҾͧͧش
  • Presentations èѴâͧ¹
    • èѴâͧ¹ͤ㨢ͧԡ
    • èѴâͧ¹ ѷ ʫը ๨鹷 ӡѴ
    • кèѴâͧ¹ͧش (Complaints Management System in Library)
  • ͡ûСͺú R2R - Routune to Research .
  • Presentations ú R2R - Routune to Research سдɰ Ծѹ

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