Author | Kotler, Philip |
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Title | Principles of marketing / Philip Kotler, Gary Armstrong |
Imprint | Boston : Pearson, 2016 |
Edition | 16th ed. (Global edition) |
Descript | 731 pages : color illustrations ; 30 cm |
Marketing : creating and capturing customer value -- Company and marketing strategy : partnering to build customer relationships -- Analyzing the marketing environment -- Managing marketing information to gain customer insights -- Consumer markets and consumer buyer behavior -- Business markets and business buyer behavior -- Customer-driven marketing strategy : creating value for target customers -- Products, services, and brands : building customer value -- New-product development and product life-cycle strategies -- Pricing products : understanding and capturing customer value -- Pricing strategies -- Marketing channels : delivering customer value -- Retailing and wholesaling -- Communicating customer value : integrated marketing communication strategy -- Advertising and public relations -- Personal selling and sales promotion -- Direct and online marketing : building direct customer relationships -- Creating competitive advantage -- The global marketplace -- Sustainable marketing
LOCATION | CALL# | STATUS |
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Central Library (4th Floor) | 658.8 K87P 2016 | CHECK SHELVES |
Science Library | HF5415 P957k 2016 | CHECK SHELVES |