AuthorKanitta Utawanit
TitleCommunicative English for hotel personnel / Kanitta Utawanit
Imprint Bangkok : Thammasat University Press, 1997
Edition 10th ed
Descript (11), 209 p. ; 27 cm

CONTENT

Reception: Taking a reservation by phone ; At the reception desk ; Cashier -- Information: Giving and taking messages ; Services ; Giving someone directions -- Restaurant: Taking a reservation ; Receiving the diner ; Taking an order ; Giving the bill ; Complaints -- Telephone: Switchboard operator ; Room service ; Housekeeper


SUBJECT

  1. English language -- Conversation and phrase books (for restaurant and hotel personnel)

LOCATIONCALL#STATUS
Language Institute Library : SALC428.66583 K16C LIB USE ONLY