Understanding leadership -- Understanding the leader in you -- Understanding the leader's ethical responsibilities -- Understanding the leader/follower relationship -- Developing leadership skills -- Thinking like a leader : the power of thoughtfulness -- Perceiving like a leader : paradigm power -- Listening like a leader : response power -- Storytelling like a leader : the power of words -- Presenting yourself like a leader: understanding the power of nonverbal communication -- Exercising leadership -- Leading the way through conflict -- Establishing and sharing power -- Promoting collaborative problem solving -- Influencing and inspiring others -- Meeting leadership challenges -- Valuing culture and diversity -- Innovating -- Social networking and technology

1. Leadership -- Psychological aspects
2. Leadership -- Moral and ethical aspects
3. Business communication