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TitleDeveloping talent for organizational results : training tools from the best in the field
Author Elaine Biech, editor
Imprint San Francisco, CA : Pfeiffer, c2012
Descript xxii, 634 p. : ill. ; 25 cm


Communication to succeed -- Moving into management -- Executive essentials -- Developing leaders -- Shaping a vital culture -- Invigorating your training process for results -- Timely training techniques -- Focus on individual development -- Caring custormer service and sales

Employees -- Training of Organizational change Personnel management

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