AuthorPhillips, Jack J
TitleProving the value of HR : how and why to measure ROI / Jack J. Phillips and Patricia Pulliam Phillips
Imprint Alexandria, VA : Society for Human Resource Management, 2005
Descript xviii, 210 p. : ill. ; 23 cm. + 1 CD-ROM (4 3/4 in.)

CONTENT

The accountability crisis -- The ROI methodology -- Preparing for ROI -- Data collection issues -- Data analysis -- HR costs and ROI -- Measuring intangibles -- Communicating and using evaluation data -- Taking a sensible approach to ROI


SUBJECT

  1. Personnel management
  2. Rate of return

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