AuthorCerto, Samuel C
TitleSupervision : concepts and skill-building / Samuel C. Certo
Imprint Boston : McGraw-Hill/Irwin, 2010
Edition 7th ed
Descript xx, 584 p. : ill. ; 26 cm

CONTENT

What in a supervior? : Modern supervision concepts and skills -- Modern supervision challenges -- ensuring high quality andprosuctivity -- Group,Teams, and Powerful Meeting -- Corporate social responsibility and ethics -- Managing diversity -- Functions of the supervisor -- Reaching goals : plans and controls -- Organizing and authority -- The supervisor as leader -- Problem solving decision making and creativity -- Skills of the supervisor -- communication -- Motivating employees -- Problem employees : counesling and discipline -- Managing time and stress -- Managing conflict and change -- Supervision and human resources -- Selecting emplotyees -- Providing orientation and training -- Appraising performance


SUBJECT

  1. Supervision of employees

LOCATIONCALL#STATUS
Central Library @ Chamchuri 10HF5549.12 C4 2010 CHECK SHELVES