iso certification
หน้าแรก Library Catalog (OPAC)

AuthorNiven, Paul R
TitleBalanced scorecard step-by-step for government and nonprofit agencies [electronic resource] / Paul R. Niven
Imprint Hoboken, N.J. : Wiley, c2003
Connect tohttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=86017
Descript xiv, 305 p. : ill. ; 24 cm

SUBJECT

  1. Total quality management in government
  2. Administrative agencies -- Management -- Evaluation
  3. Nonprofit organizations -- Management -- Evaluation
  4. Benchmarking (Management)
  5. Performance standards
  6. Organizational effectiveness -- Measurement
  7. Electronic books.

Office of Academic Resources
Chulalongkorn University

254 Phayathai Road, Pathumwan, Bangkok 10330 Thailand

Library Service 0-2218-2929, 0-2218-2927

Administrative Division 0-2218-2903

Fax. 0-2215-3617

Email

Complaint / Suggestions

Staff Only