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TitleThe new workplace [electronic resource] : a guide to the human impact of modern working practices / edited by David Holman ... [et al.]
Imprint Chichester ; Hoboken, N.J. : Wiley, c2003
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Descript xiv, 450 p. : ill. ; 25 cm


Introduction, New workplace : an introduction / David Holman and Stephen Wood -- Workers under lean manufacturing / Rick Delbridge -- Human side of total quality management / Richard Cooney and Amrik Sohal -- Advanced manufacturing technology / Bradley Chase and Waldemar Karwowski -- Supply-chain partnering / Mโaire Kerrin and Belโen Icasati-Johanson -- Team work / John Cordery -- Call centres / David Holman -- Knowledge management / Harry Scarbrough -- Employee involvement : utilization, impacts, and future prospects / George S. Benson and Edward E. Lawler III

Quality of work life Job satisfaction Psychology Industrial Work environment Work design Human-machine systems Industrial relations Electronic books.


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