Business information systems: an overview -- Strategic uses of information systems -- Information systems in business functions -- Information technology in business: hardware ; software ; telecommunications and networks -- E-Commerce: the internet, intranets, and extranets -- Data and knowledge management -- Managers and their information needs -- Organizing information technology resources -- Supply chain management and global information systems -- Decision support systems -- Artificial intelligence and expert systems -- Planning information systems -- System development -- Alternative avenues for systems acquisition -- Risks, security, and disaster recovery

1. Management information systems