Communicative English for hotel personnel / Kanitta Utawanit
Imprint
Bangkok : Thammasat Univ. Press, 2002
Edition
12th ed.
Descript
209 p. ; 26 cm
CONTENT
Reception: Taking a reservation by phone ; At the reception desk ; Cashier -- Information: Giving and taking messages ; Services ; Giving someone dorections -- Restaurant: Taking an order ; Giving the bill ; Complaints -- Telephone: Switchboard operator ; Room service ; Housekeeper
SUBJECT
English language -- Conversation and phrase books (for restaurant and hotel personnel)