Organizational consulting : how to be an effective internal change agent / Alan Weiss
Imprint
Hoboken, N.J. : Wiley, c2003
Descript
xiv, 256 p
CONTENT
If it walks like a duck : what constitutes an effective internal consultant? -- Creating peer relationships : how to be perceived as a credible partner by line management -- Tools of the trade : what you must possess to avoid being thrown out the door -- Thr role of conceptual agreement : the absolutely best way to establish a win/win project -- Formulating the proposal : how to ensure that you and the buyer meet each other's expectations -- The value proposition : why every client knows what's wanted but not necessarily what's needed -- The pros and cons of living there : how to maximize strengths and minimize weakenesses -- The politics of terror : how to reconcile tough issues without tough issues without being drawn and quartered -- Knowing when to stop : how to disengage, give credit , and (it's allowed) take credit -- Assessing value : how to follow-up and leverage your success -- The ethical quandaries : when to put up, shut up, and give up