Introduction to management: The manager's Job ; International management, cultural ; Information Technology and the internet ; Ethics and social responsibility -- Planning: Essentials of planning ; Problem solving and decision making ; Quantitative techniques for planning and decision making -- Organizing: Job design and work schedules ; Organization structure, culture, and change ; Staffing and human resource management -- Leading: Leadership ; Motivation ; Communication ; Teams, Groups, and teamwork -- Controlling: Essentials of control ; Managing ineffective performers -- Managing for personal effectiveness: Enhancing personal productivity and managing stress

1. Management