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AuthorBraganza, Ashley
TitleRadical process change : a best practice blueprint / Ashley Braganza
Imprint Chichester : John Wiley & Sons, 2001
Descript viii, 262 p. : ill. ; 23 cm


What is a process?: Traditional, bottom-up approach to processes ; Top-down view of business processes ; Business strategy ; Stakeholders ; Expectations ; Sctivities -- Why change?: Drivers for change ; 'E-' change driver ; Where does your company stand? -- Why process-based change?: Why do processes go wrong? -- Process or function myth -- Crossing the rubicon -- Not in my back yard ; Confronting the barriers -- Revolution VS evolution ; Making the changes -- Give and take -- Achieving change

Organizational change -- Management Corporate reorganizations -- Management Organizational behavior

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