AuthorPhillips, Jack J
TitleThe human resources scorecard : measuring the return on investment / Jack J. Phillips, Ron D. Stone, Patricia Pulliam Phillips
Imprint Boston, Mass. : Butterworth-Heinemann, c2001
Descript xviii, 518 p

CONTENT

Part 1: The need for ROI in human resources -- The business case for ROI -- Initial analysis and planning -- Part 2: The ROI process, step-by-step -- Collecting data during HR program implementation -- Collecting data after HR program implementation -- Isolating the effects of an HR program -- Converting data to monetary value -- Monitoring the cost of human resource programs -- Calculating the actual return on investment -- Identifying intangible measures -- Communicating results -- Part 3: Important issue with ROI implementation -- Forecasting the ROI -- Implementation issue -- Part 4: Case applications -- Sexual harassment prevention (Healthcare Inc.) -- Competency-based pay system (National Crushed Stone Company) -- Absenteeism reduction program -- (Metro Transit Authority) -- Stress management (Midwest Electric Inc.) -- Safety incentive program (National Steel) -- Executive leadership development (Imperial National Bank) -- Technology-based learning (United Petroleum International)


SUBJECT

  1. Wages and labor productivity -- Measurement
  2. Human capital -- Cost effectiveness
  3. Manpower planning
  4. Labor economics
  5. Rate of return
  6. Labor cost accounting

LOCATIONCALL#STATUS
Sasin Library331 P561H 2001 CHECK SHELVES
Chula Business School Library331 P561H 2001 CHECK SHELVES