Part 1 : Intercultural interaction: an introduction: Approaches to understanding intercultural communication -- Part 2 : Sociocultural backgrounds: what we bring to intercultural communication: International cultures: understanding diversity -- Co-cultures: living in two cultures -- Part 3 : Intercultural interaction: taking part in intercultural communication: Verbal processes: speaking across cultures -- Nonverbal interaction: action, sound, and silence -- Cultural contexts: the influence of the setting -- Part 4 : Intercultural communication: seeking improvement: Communicating interculturally: becoming competent -- Ethical considerations: prospects for the future

1. Intercultural Communication