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| Author | Bergeron, Bryan P |
|---|---|
| Title | The eternal e-customer : how emotionally intelligent interfaces can create long-lasting customer relationships / Bryan P. Bergeron |
| Imprint | New York : McGraw-Hill, c2001 |
| Descript | xxvi, 261 p |
| LOCATION | CALL# | STATUS |
|---|---|---|
| Sasin Library | 658.812 B496E 2001 | CHECK SHELVES |
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