Communicating in an organization -- Mastering communication technology -- Communication challenges in a diverse world -- Planning business documents -- Organizing, composing and designing business documents -- Revising and editing business documents -- Writing direct requests -- Writing good-news, goodwill and information -- Writing bad-news and negative messages -- writing persuasive messages -- Planning and researching business reports and proposals -- Using visual aids in business reports and proposals -- Organizing and writing short and long reports -- Organizing and writng short and long proposals-- Oral communication in groups -- Targeting your career

1. Communication in Organizations
2. Communication in Management
3. Business Writing