Author | Brown, Stanley A |
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Title | Total quality service: how organizations use it to create a competitive advantage/ Stanley A. Brown |
Imprint | Scarborough, Ontario: Prentice Hall Canada Inc.; c1992 |
Edition | 1st ed |
Descript | xii, 258 p. : ill.; 24 cm |
LOCATION | CALL# | STATUS |
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Communication Arts Library | 658.812 B879T 1992 | CHECK SHELVES |
Political Science Library | 658.812 B879T | CHECK SHELVES |
Chula Business School Library | 658.812 B879T 1992 | CHECK SHELVES |